Fees for missed appointments

You will only be charged a missed appointment fee if you fail to provide 48 hours’ notice that you are unable to attend your appointment. 48 hours is required so the clinic has sufficient time to offer your appointment slot to an alternative client. Manging the appointments in this way ensures the clinic has the best possible capacity to offer you and other patients appointments.

When booking any free consultation a missed appointments charge of £40 will apply in the event that you do not provide 48 hour notice or simply do not show up for your appointment. In the event that you miss your treatment session the value of the treatment you were scheduled to receive will be charged.

As an aide-memoire you should receive an email prior to your appointment and up to two text messages to your mobile phone. The clinic will also endeavour to call you the day before your appointment.

If you have any questions, please contact the clinic by clicking here or calling 020 8683 6730.